Privacy Policy
N.T Lawns & Property Maintenance(“we”, “us”, “our”) respects your privacy and handles your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what we collect, why, and how we look after it.
What we collect
When you request a quote or register interest, we may collect:
- Your name
- Your phone number
- Your email address (optional)
- Details you provide about your property and the service you need
We do not collect payment information through this website, and we do not set tracking or advertising cookies.
Why we collect it
We use your information solely to:
- Respond to your enquiry and prepare a quote
- Arrange and carry out the services you request
- Contact you about your job or maintenance schedule
- Let you know when our subscription service launches, if you ask us to
We will only use your details for direct marketing if you have agreed to it, and every marketing message will include a simple way to opt out.
How we store and protect it
Your information is stored securely and access is limited to what is needed to provide our services. We keep it only as long as necessary to deliver the service and meet our legal and tax obligations, then dispose of it securely.
Sharing your information
We do not sell your personal information. We will not share it with third parties except where it is necessary to provide our services (for example, a tool we use to receive enquiries) or where we are required to by law.
Marketing & opting out
You can opt out of any marketing contact at any time by telling us — reply to a message, or contact us using the details below — and we will stop promptly.
Accessing & correcting your information
You can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is wrong or out of date. Contact us using the details below and we will respond within a reasonable time. If you have a concern about how we have handled your information, you can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
N.T Lawns & Property Maintenance
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the “last updated” date above.